Delete your LockTied data

LockTied is operated by Taynium.

To request deletion, email Prioritydesk.app@outlook.com with the subject “LockTied data deletion request”. You can start a request here even if you have uninstalled the app.

If you still have the app

Open Settings → Request data deletion. This prepares an email containing installation and pair references to help us locate the data. Review and send the email yourself. If there is no email app, choose Copy request and use your preferred email service. Keep LockTied installed until ownership has been verified if possible.

If you no longer have the app

Email us and explain that you uninstalled it. Include any previously saved installation reference if available. We will discuss what information can securely identify your records. LockTied uses anonymous installation identities, so your email address alone is not linked to your app identity, and verification may not always be possible. Do not reinstall just to start a request.

What happens next

Taynium will review the request and verify ownership before removing data. A reference number alone is not proof of ownership. Do not send passwords, pairing codes, authentication tokens or intimate/illegal images. We will explain the verification steps, expected handling time and any records legally required to be retained.

Verified deletion covers your installation’s Authentication identity, user record and delivery token, invitations, action-limit records and connected shared content. The other person’s separate identity is not deleted. Provider logs and backups may remain for their applicable retention periods.

Disconnect phones stops sharing but is not full data deletion. To remove remaining local drafts, clear app storage or uninstall after your request has been resolved. Gallery exports, copies kept by the recipient and applied wallpapers must be deleted or changed separately.